Privacy Policy for Aurelia Dental Studio
Effective Date: 2026-05-22
This Privacy Policy explains how Aurelia Dental Studio collects, uses, discloses, protects, and retains personal information in connection with our dental studio, website, online appointment requests, patient communications, and related services. Our contact email is hello@aureliadentalstudio.com, and our address is 520 Madison Avenue, Suite 1800, New York, NY 10022, US.
This Policy is intended for individuals in the United States. Certain dental and health-related information may also be subject to specific healthcare privacy rules, including the Health Insurance Portability and Accountability Act and its implementing regulations where applicable. If you are a patient, you may receive additional notices describing how protected health information is used and disclosed in connection with treatment, payment, and healthcare operations.
By using our website or providing information to us, you acknowledge that you have read this Privacy Policy. If you do not agree with our practices, please do not use our website or submit personal information through online forms except as necessary to communicate with us by another method.
Information We Collect
We may collect personal information that you provide directly to us, information generated through your use of our website, and information received from third parties where permitted by law. The categories of information we collect depend on your interactions with us.
Information you provide may include your name, email address, phone number, mailing address, date of birth, appointment preferences, insurance information, emergency contact information, payment-related information, and messages you send to us. If you become a patient, we may collect dental history, medical history, medications, allergies, treatment notes, images, diagnostic records, consent forms, and other information needed to provide dental care.
When you visit our website, we may collect device and usage information such as IP address, browser type, operating system, referring pages, pages viewed, date and time of access, approximate location inferred from IP address, and interactions with online forms. We may use cookies and similar technologies to help the website function, remember preferences, analyze performance, and support marketing or measurement where permitted.
We may also receive information from dental laboratories, referral sources, insurers, payment processors, analytics providers, advertising partners, scheduling platforms, and other service providers that assist us in operating our practice and website.
How We Use Personal Information
We use personal information for purposes related to operating a dental practice, providing services, communicating with patients and prospective patients, improving our website, and complying with legal obligations. These purposes may include scheduling appointments, responding to inquiries, confirming identity, evaluating eligibility for services, providing dental treatment, maintaining patient records, processing payments, submitting insurance claims, and coordinating care with other healthcare providers.
We may use your information to send appointment reminders, administrative messages, updates about our services, patient education materials, and, where permitted, promotional communications. You may opt out of marketing emails by following the instructions in the message or contacting us at hello@aureliadentalstudio.com. Even if you opt out of marketing communications, we may still send transactional or service-related messages, including appointment confirmations, billing notices, and legally required notices.
We also use information to secure our systems, detect fraud or misuse, troubleshoot technical issues, monitor website performance, conduct internal analytics, train staff, maintain quality assurance, respond to legal requests, enforce policies, and protect the rights, safety, and property of Aurelia Dental Studio, our patients, our staff, and others.
Health Information and Dental Records
Because Aurelia Dental Studio provides dental services, some information we collect may relate to your health, dental condition, treatment, payment, or care. This information may be subject to federal and state healthcare privacy and recordkeeping requirements. If there is a conflict between this general Privacy Policy and a legally required health information notice provided to you, the more specific healthcare privacy notice will govern the use and disclosure of protected health information to the extent required by law.
We use health information to provide treatment, coordinate referrals, obtain laboratory work, manage prescriptions where applicable, bill for services, submit claims, conduct healthcare operations, comply with professional standards, and meet legal and regulatory obligations. We limit access to health information to authorized personnel and service providers who need it for permitted purposes.
Please avoid sending sensitive health information by unsecured email unless you understand and accept the risks. If you contact us through email or a general website form, we may respond using the contact details you provide, but electronic communications may not always be fully secure.
How We Disclose Personal Information
We may disclose personal information to dentists, hygienists, assistants, administrative staff, billing staff, dental laboratories, imaging providers, specialists, referral partners, insurers, payment processors, technology vendors, scheduling platforms, cloud storage providers, analytics providers, legal and accounting advisors, and other service providers that support our operations.
We may disclose information when you direct us to do so, when disclosure is needed for treatment or payment, when required by law, or when we believe disclosure is necessary to protect rights, safety, or property. Examples include responding to court orders, subpoenas, regulatory inquiries, public health reporting duties, insurance audits, professional licensing requirements, or fraud prevention efforts.
We may disclose limited website usage information to analytics and advertising partners to help us understand how visitors use our website and measure the effectiveness of outreach. Where applicable, you may have choices regarding cookies and certain data sharing practices.
If Aurelia Dental Studio is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law and confidentiality protections.
Cookies, Analytics, and Online Tracking
Our website may use cookies, pixels, tags, local storage, and similar technologies. These technologies may collect information about your device, browser, IP address, pages visited, referring websites, and interactions with website features.
We may use necessary cookies to operate the website and enable core functions, preference cookies to remember settings, analytics cookies to understand traffic and performance, and marketing cookies to measure campaigns or deliver relevant content. Some cookies are set by us, and others may be set by third-party providers.
You can often control cookies through your browser settings. Blocking cookies may affect website functionality. Some browsers offer a “Do Not Track” signal, but there is not yet a uniform industry standard for responding to such signals. Where legally required, we will honor applicable opt-out preference signals or provide additional choices regarding certain online tracking activities.
California Privacy Notice and CCPA Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide additional rights regarding personal information that is not exempt from the law. Certain medical information, protected health information, and patient records may be subject to healthcare privacy laws and may be exempt from some CCPA requirements.
Depending on your relationship with us and subject to legal limitations, California residents may have the right to know what categories of personal information we collect, use, disclose, sell, or share; the right to request access to specific pieces of personal information; the right to request deletion; the right to request correction of inaccurate information; the right to opt out of the sale or sharing of personal information; the right to limit use and disclosure of sensitive personal information in certain circumstances; and the right not to be discriminated against for exercising privacy rights.
In the preceding twelve months, we may have collected identifiers, contact information, internet or network activity information, geolocation information inferred from IP address, payment information, professional or insurance-related information, and health-related information provided in connection with dental care. We may disclose these categories to service providers, professional advisors, insurers, healthcare partners, and authorities as described in this Policy.
We do not sell personal information in exchange for money. Some online advertising or analytics activities may be considered “sharing” under California law if they involve cross-context behavioral advertising. If such activities apply, California residents may request to opt out by contacting us at hello@aureliadentalstudio.com and using any privacy controls made available on our website.
To submit a California privacy request, contact us at hello@aureliadentalstudio.com. We may need to verify your identity before fulfilling a request. Authorized agents may submit requests on behalf of California residents where permitted by law, and we may require proof of authorization and identity verification.
Retention of Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide dental services, maintain records, comply with legal and professional obligations, resolve disputes, enforce agreements, and protect our rights. Dental and health records may be retained for periods required by federal and state law, professional rules, insurance requirements, and risk management practices.
Retention periods vary based on the type of information, the nature of our relationship with you, legal requirements, and operational needs. Website analytics information may be retained for a shorter period, while patient records, billing records, consent forms, and treatment documentation may be retained longer.
When information is no longer needed and retention is not required, we will take reasonable steps to delete, de-identify, aggregate, or securely dispose of it in accordance with applicable law and our internal procedures.
Security Measures
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, staff training, secure record systems, vendor diligence, device safeguards, and procedures for handling sensitive information.
No method of transmission or storage is completely secure. We cannot guarantee that information transmitted through the internet, email, mobile devices, or online forms will be fully secure. You are responsible for using secure networks, protecting your account credentials if any, and contacting us promptly if you believe your information has been compromised.
If we become aware of a security incident involving personal information, we will evaluate the incident and provide notices as required by applicable law.
Your Choices and Privacy Rights
You may contact us to request access to, correction of, or deletion of certain personal information, subject to legal, medical record, and operational limitations. Patients may have specific rights to access or amend dental or health records under applicable healthcare privacy laws and state law.
You may opt out of marketing emails by using the unsubscribe mechanism in the email or contacting us at hello@aureliadentalstudio.com. You may adjust cookie settings through your browser and, where available, through website privacy controls. You may also ask us to update contact preferences or correct inaccurate contact details.
We may decline or limit requests where required or permitted by law, including where we must retain records for treatment, billing, legal compliance, professional standards, fraud prevention, or legitimate business purposes. We may need to verify your identity before processing privacy requests.
Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website without appropriate consent. If you believe a child has provided personal information through our website without proper authorization, please contact us at hello@aureliadentalstudio.com.
Because dental practices may provide care to minors, we may collect information about children from a parent, guardian, or authorized representative in connection with scheduling, treatment, payment, and healthcare operations. Such information is handled in accordance with applicable healthcare privacy, consent, and recordkeeping laws.
Third-Party Services and Links
Our website and communications may reference or connect to third-party services, including scheduling tools, payment processors, maps, social media platforms, analytics providers, and external websites. These third parties may collect and process information according to their own privacy policies and practices.
We are not responsible for the privacy or security practices of third-party websites or services that we do not control. We encourage you to review the privacy notices of any third-party services you use.
Changes to This Privacy Policy and Contact Information
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or services. When we update the Policy, we will revise the effective date above. Your continued use of our website or services after an update means you acknowledge the revised Policy.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact Aurelia Dental Studio at hello@aureliadentalstudio.com or by mail at 520 Madison Avenue, Suite 1800, New York, NY 10022, US.